What is Two-way messaging?
An extension of Enterprise Messaging Solution, two-way messaging as the name suggests allows both the enterprise and the end-user to send and receive messages; which in most cases is customer initiated.
Creating a communicational loop between the enterprise and the end user, two-way messaging solution eliminates the need for the user to call customer care or to log into the web portals.
96% of marketers rated mobile welcome SMS as “very effective/effective” or “somewhat effective”: source – SalesForce. Two-way messaging is one of the most opted choice for customer interactions.
How does it benefit your business?
How it works?
Understand your campaign in depth with our classified report generating mechanism. Get a summarised report for an overview of your campaign or a detailed report for a comprehensive idea.
Analyse your campaign with our wide range of reports that cover parameters such as:
It is the ID assigned to the message which is sent to the end customer.
Date and Time at which the message is sent to the end user.
Date and Time at which the message is received by the system.
It is the mobile number of the end user.
It specifies the circle, country and the operator of the end user.
It is the complete message received at the Short code/long code sent by the end user.
The Route Mobile Edge
Cross functional use
Expand your horizon with two-way messaging with no additional applications or software.
Widen your reachability with one of the most globally efficient messaging technologies at an economically competent rate.
Adopt the one from our wide range of interface options such as web interface, APIs, HTTP, etc., with a swift and hassle-free integration.
Multilingual message transfer
Broaden user readability with multilingual message communication supported through Unicode.
Get a detailed web-based reporting tool that provides insightful trends based on end-user responses.
Configure keywords and sub-keywords with ease
Considering the vitality of keywords, we define and integrate these words for you in the system.
Pick Short or Long code across multiple countries
Go for an exclusive long and short codes available globally for your business. Dedicated as well as shared options are available.
- Infotainment and entertainment
- Telecom and IT